Privacy Policy

Carson & Hughes

Last updated: Jan 2026

1. Introduction

At Carson & Hughes, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website or services.

We comply with the UK GDPR and the Data Protection Act 2018.

2. What Information We Collect

We may collect and process the following data:

• Name and contact details (email, phone number)
• Information submitted through contact forms
• Details related to your enquiry or services requested
• Website usage data (via cookies and analytics tools)

3. How We Use Your Information

We use your information to:

• Respond to enquiries and provide services
• Manage client relationships
• Improve our website and services
• Send relevant communications (only where consent is given)

4. Legal Basis for Processing

We process your data under the following legal bases:

• Your consent
• Performance of a contract
• Legal obligations
• Legitimate interests (e.g. improving services)

5. How We Store Your Data

Your data is stored securely and only retained for as long as necessary for the purposes outlined above.

We implement appropriate technical and organisational measures to protect your data.

6. Sharing Your Data

We do not sell or trade your data.

We may share your information with:

• Trusted service providers (e.g. hosting, email systems)
• Legal or regulatory authorities where required

All third parties are required to respect the security of your data.

7. Your Rights

Under data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Request data portability

To exercise your rights, please contact us at:
📧 info@carsonhughes.co.uk

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy policies or practices.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

Carson & Hughes
📧 info@carsonhughes.co.uk
📞 01256 976625